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What Our Clients Say


(Dec 2019)

Aimee and the U-Pak team went above and beyond to deliver my goods across the country. Great service, extremely responsive, would use them again in a heartbeat.


Highly recommend.


(Dec 2019)

I have been raving about you and your team to friends, and I realised that I haven't said anything to you. We were so impressed with how hard-working, efficient, kind and good-natured you all were. It certainly made the day more enjoyable. 


Thanks again.

This team is amazing. It is the 2nd time I have used them. They are fast, extremely careful with your precious furniture. Very friendly, polite and helpful and treat the customer as someone very special.


They went the extra mile and connected my washing machine and t.v. up for me.

Both times I have been on a steep hill and they had to carry the furniture up the hill, never one word of complaint from them.

I have great admiration for Fred and his team and I am sure you wouldn't find a better removal team. Their price is fantastic too.


Thanks so much Fred!


(Jul 2018)


(19 Apr 2018)


Thank you and your team so much for a great job you did in moving us from Papamoa to Omokoroa on 19th April, 2018.  We were impressed with all aspects of the move, and in the exceptionally pleasant manner of you and your staff.  From beginning to end you acted in a most professional way, you were prompt, efficient, and went out of your way to go that extra bit to make the move a successful and stress free one.


Thank you so much, we will certainly use you again.


(20 Aug 2018)


Hi.....thanks a million for today.
You guys were amazing and I was so grateful for your help.
I will spread the word!


(April 2018)


We have just used U-Pak's services to move from Tauranga to Carterton, in the Wairarapa. Fred & Steffi & helpers were simply amazing! They were totally dependable, nothing was too much trouble and were always on time and thoroughly reliable.
Our belongings had to be packed, removed to storage in Tauranga for 1 month, re-packed into their truck and delivered to our new home in the Wairarapa and then unpacked once again. There was not one breakage!
We wouldn't hesitate to recommend them to anyone considering using a removal company and would like to take this opportunity to thank them once again.


(December 2017)


Thank you both for the excellent job you did moving us in to the new (old!) house. We will definitely use you again in March and then also when our new house is built. We would highly recommend you.


(21 November 2016)


Thanks for the move on Saturday - very impressive service and extremely efficient a real pleasure working with you and Shaun and will be in touch for the next move.  100% recommended and will be sure to sing your praises whenever I get the chance.


(27 July 2015)

Dear Fred and Steffi,

I just felt I had to write to you to say how thrilled we were with your wonderful service!

In the first instance it was easy to arrange what we needed doing and the time schedule. Although you were really busy you managed to slot us in and told us that you would be with us at 8.00 on the dot. this in itself was no mean feat because we were 8k outside Matakana and you were Tauranga based! Even better than your word you arrived at 7.15!


You were straight into the job and although we had put a lot of boxes in one place, there was stuff everywhere! ' Lifestyle blockers ' accumulate far more junk than ordinary people in a 4 bedroom house but you somehow managed to squeeze it all in the truck! (although it was touch and go there for a while!)

Throughout all that hard work you remained so good humoured and we really appreciated the care you took over our belongings too.

When we got to Papamoa you unloaded with the same care and good humour as you had when you started.

All in all what a good experience! You took the hassle and worry out of the whole move.

Would I recommend you to others? Too right I would in fact I have already done so!


What a team you are! Keep Steffi on Fred she's a real worker and even though she is so tiny she has the strength of a giant! Pat was amazing too and hey their boss was the best!

Once again thank you. We will be in touch for our next move that's for sure!

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